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Terms and Conditions

For General Bookings: Cancellations received 72 hours or more before midday on the booked date of arrival will receive a 75% refund. Cancellations received within 72 hours of arrival are non-refundable. All nights and guests booked must be paid for. There is no refund for late arrivals or early departures. This includes but is not limited to inclement weather and circumstances beyond our control. For Peak Season (20 Dec-31 Jan) Long weekend and Event Weekend bookings: Peak Season bookings cancelled up to and including Aug 31 2017 are fully refundable. After which 50% of the booking total is NON-REFUNDABLE. 50% of the booking total for all Long Weekends and Event Weekends is NON-REFUNDABLE. PLEASE NOTE ALSO: All cancellations for Peak Season Long weekend and Event weekend bookings received within 7 days of the booked date of arrival are NON-REFUNDABLE. (Full charges will apply)