If there is not enough space available or the booking time you prefer is closed please call our free phone number 0800 GO JUMP (0800 465 867) to check as we can often make additional seats available. • All training and safety equipment provided. • For safety purposes please wear comfortable clothing and closed toed shoes. • We have a strict 100kg weight limit. If you think you may be near this weight please contact us so we can answer any questions you may have. • Vouchers and referral dockets must be printed and presented upon arrival at the drop zone. • All jumpers must call 1 hour before their jump time to confirm conditions are suitable for the jump. • It typically takes 1.5 hours to complete your skydive but please allow 3 - 4 hours just in case. We need to allow for changes in the weather and because we are an aviation business unexpected operational requirements can pop up from time to time. • Customers under 18 years of age require signed consent from their parent or guardian. • If you have any pre-existing medical conditions that may affect your ability to skydive please seek professional medical advice prior to jumping. • People who have gone Scuba diving in the last 24 hours can not go Skydiving due to the changes in pressure. • Customers who are booked in to jump with us take priority over spectators in our shuttle vans. We are happy to take spectators however if we are at maximum capacity and there are other customers wanting to jump spectators will need to make other transportation arrangements. • Online bookings that have paid a deposit through our website are only refundable if weather conditions prevent skydiving and rescheduling is not an option. • We ask that you please provide 48 hour’s notice if you are re-scheduling or canceling your booking.